Consulting for Mission-Driven Organizations

Transforming Organizational Performance Through Data, Strategy, and Excellence

DataCivic LLC helps organizations of all kinds leverage data and proven frameworks to achieve measurable results, operational efficiency, and sustainable excellence.

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70+Years Combined Experience
6Core Service Areas
4+Nationally Recognized Frameworks
100%Mission-Driven Focus

Seasoned Practitioners with Deep Expertise in Organizational Excellence

DataCivic LLC is a consulting firm specializing in organizational excellence, continuous improvement, data governance, strategic planning, and policy development for mission-driven organizations across all sectors.

We bring together seasoned practitioners with deep expertise in operations, performance management, data strategy, and data-informed decision-making. Our team has led these initiatives firsthand — our recommendations are grounded in real-world application, not just theory.

We believe in making complex concepts accessible and we integrate equity considerations into every engagement, ensuring organizations serve all stakeholders with inclusive excellence.

Evidence-Based & Practitioner-Led

Real-world experience from practitioners who have led complex organizational initiatives from the inside, not just studied them.

Equity-Centered

We integrate equity into organizational decision-making, service delivery, and community engagement at every level.

Collaborative & Transparent

We work alongside your team, building internal capacity for sustained improvement beyond our engagement.

Results-Oriented

Actionable recommendations with implementation work plans, timelines, and measurable outcomes that clients can see.

Core Services

From performance management to policy development, we provide the full spectrum of consulting services organizations need to thrive.

Organizational Excellence & Performance Management

Comprehensive assessments using the Malcolm Baldrige Excellence Framework, performance measurement system design, and quality award preparation.

Baldrige Framework Performance Metrics Quality Awards

Continuous Improvement & Process Optimization

Lean Six Sigma methodologies, operational efficiency assessments, workflow analysis and redesign, cost-benefit analyses, and building cultures of continuous improvement and innovation.

Lean Six Sigma Workflow Redesign Cost-Benefit Analysis

Data Strategy & Governance

Data governance framework development, IT financial management solutions, data stewardship models, quality improvement, transparency initiatives, and evidence-based decision-making frameworks.

CDMP Standards Data Governance IT Financial Mgmt

Executive Education & Leadership Development

The Data-Confident Leader Program, executive coaching, customized training for data literacy, performance management, and organizational effectiveness — including navigating turbulent times.

Data Literacy Executive Coaching Leadership Programs

Policy Development & Analysis

Program evaluations across healthcare, education, workforce development, and more. Legislative liaison services, regulatory compliance assessments, and benchmarking studies grounded in best practices.

Program Evaluation Legislative Liaison Benchmarking

Strategic Planning & Facilitation

Comprehensive strategic planning engagements, stakeholder consensus-building, scenario planning for uncertain environments, and implementation planning with measurable milestones and accountability structures.

Strategic Planning Stakeholder Engagement Scenario Planning

Our Approach

We combine deep practitioner experience with nationally recognized frameworks to deliver results that last.

Evidence-Based Practice

Our team brings over 70 years of combined experience leading complex organizations. Every recommendation is grounded in real-world application and proven methodologies.

Equity-Centered Design

We integrate equity considerations into every engagement — examining how organizations serve all stakeholders and identifying opportunities for inclusive excellence.

Collaborative Process

We work alongside your team, not above them. Our process emphasizes stakeholder engagement, transparent communication, and building lasting internal capacity.

Measurable Results

We deliver actionable recommendations with implementation work plans, timelines, and measurable outcomes — documented cost savings, improved efficiency, and elevated service delivery.

Nationally Recognized Frameworks

We incorporate the most respected standards in organizational performance and data management.

Malcolm Baldrige Excellence Framework ICMA Performance Management Best Practices Lean Six Sigma Methodologies CDMP Data Governance Standards
Keynotes & Speaking

Bring Kiersten Farmer to Your Next Event

Kiersten speaks on data, organizational excellence, leadership, and equity — delivering insights that move audiences to action.

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Individual Training & Online Courses

Looking for personal development? Browse our individual training programs and courses — designed for professionals who want to build their own data and leadership skills.

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Frequently Asked Questions

What types of organizations does DataCivic work with?

DataCivic works with organizations across all sectors — local and state government, nonprofits, healthcare, education, and private industry. Our frameworks are designed for any mission-driven organization that wants to improve performance, strengthen data practices, and build lasting operational excellence.

What does a typical engagement with DataCivic look like?

Every engagement starts with a discovery phase to understand your organization's goals, current state, and key challenges. From there, we develop a tailored scope of work — whether that's a focused assessment, a multi-phase strategy project, or ongoing advisory support. We work alongside your team throughout, ensuring knowledge transfer and sustainable results.

What is data governance, and why does it matter?

Data governance is the set of policies, processes, and accountabilities that determine how an organization manages and uses its data. Without it, organizations often struggle with inconsistent reporting, low trust in data, and inability to use data for decisions. DataCivic helps organizations build governance frameworks that are practical, sustainable, and matched to their capacity — not just compliant on paper.

How is DataCivic different from other consulting firms?

DataCivic is led by practitioners who have built data programs and performance management systems from the inside. We don't bring in generic playbooks — we bring firsthand experience with the exact challenges your organization faces. Our work is grounded in nationally recognized frameworks including Baldrige, continuous improvement methodologies, and business analysis best practices.

Does DataCivic offer virtual or remote consulting?

Yes. DataCivic works with clients both in-person and remotely. Many engagements combine on-site sessions with ongoing virtual support. We serve clients nationwide and can accommodate a range of working arrangements depending on your needs and preferences.

How do I get started with DataCivic?

The best first step is to use our contact form. Describe your organization and what you're hoping to accomplish, and we'll schedule an initial conversation to explore whether there's a good fit. There's no commitment required for that first conversation.

Ready to Transform Your Organization?

Whether you're navigating complex change, building data capacity, or pursuing operational excellence — DataCivic is ready to partner with you.